Refund policy

Refund and Return Policy

At Skeleton Agency, all sales are final. We do not accept returns, exchanges, or provide refunds for any of our products or services once the order has been processed. This policy applies to all products and services, including custom designs, digital downloads, and any other deliverables.

Damages and Issues

If you receive a defective, damaged, or incorrect item, please contact us immediately at support@skeletonagency.io so we can evaluate the issue and provide a resolution.

Non-returnable Items

All products and services offered by Skeleton Agency are non-returnable and non-refundable. This includes custom orders, personalized items, digital products, and any services rendered.

Exchanges

As all sales are final, exchanges are not accepted.

European Union 14-Day Cooling Off Period

We do not offer cancellations, returns, or refunds for orders shipped into the European Union. By purchasing from Skeleton Agency, you agree to waive the right to a 14-day cooling-off period.

For any questions or concerns, feel free to reach out to us at support@skeletonagency.io.